Putting the Customer First in College: Why We Need an Office of Consumer Protection in Higher Education
Customer focus is prevalent in most sectors of the economy, yet often overlooked in higher education. This white paper, from the Center for American Progress, recommends creating an Office of Consumer Protection in Higher Education to encourage colleges to produce More »
Students who enroll part time at a community college experience a connection gap while on campus. They are less likely to be engaged than their full-time counterparts and are at a greater risk of dropping out, according to this report More »
This 2009 report from the National Survey of Student Engagement shows that colleges and universities have steadily improved in engaging more students in quality learning experiences.
This analysis from NCES compares state standards to the National Assessment of Educational Standards (NAEP). Findings show that most states set their proficiency levels lower than NAEP’s “basic” level and that many states have actually lowered their standards.
This resource presents information on the West’s progress in improving access to, success in, and financing of higher education. The information is updated annually to monitor change over time and encourage its use as a current tool for informed discussion More »
If states want to improve their K-12 education systems and ensure students are better prepared for college and careers, they must abolish the rules, regulations, and bureaucracies that deter innovation, says this report that measures how well states to foster More »
Current middle-class jobs are becoming less attainable without education or training beyond high school. At the same time, the United States is not producing college-educated workers fast enough to replace retiring baby boomers. These trends translate into an immense education supply problem, according to Help Wanted: Postsecondary Education and Training Required. Co-author Anthony Carnevale of the Georgetown University Center on Education and the Workforce makes the case that postsecondary education is imperative for socioeconomic mobility. More »
Demand for Post-9/11 GI Bill benefits has been unprecedented. Meanwhile, a backlog of claims and outmoded technology hinder the program’s implementation and are delaying payments to some veteran students, says this report, from the American Association of State Colleges and More »
In a time of constrained resources with a growing sense of urgency to educate a larger share of the U.S. population, colleges and universities need better ways to document the cost-effectiveness of student success programs in relation to outcomes. This More »
The majority of individuals who completed job retraining during the first 18 months of Michigan’s No Worker Left Behind program either kept their jobs or secured new employment, according to a state review. No Worker Left Behind offers up to More »