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The financial aid application process is complex, which can obscure the fact that aid is available. Many of the poorest students see the process as, “the long ordeal of scaling access barriers: poor information, unfair expected contributions, impenetrable forms, inflexible processes, burdensome verification, lack of coordination among funding sources, and insufficient total aid.” This results in a “default option for low-income students of not going to college.” For all students, lack of information about available aid likely impacts not only if they go, but where they choose to go.

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