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College leaders are taking more notice of the impact of mental health issues on their students. This concern has led to not only a remarkable increase in demand for mental health services, but also subsequent turnover and burnout from the counselors endeavoring to provide these services.
This brief from the American Council on Education discusses the factors behind the current demand for mental health services, the impact that demand is having on counseling center staff, and the new normal that those who oversee mental health on campus need to recognize. The report concludes with a series of recommendations for campus leaders as they navigate how to best provide mental health services to students.